The Gamr Marketplace has been live for over a week now, and we’ve addressed every query you may have here. Gamr is committed to providing an ecosystem for gamers and the Marketplace offers everyone a chance to shop for quality gaming items from the comfort of their home on the Gamr App.

Frequently asked questions

1. What types of products can I find on Gamr Marketplace?

Answer: The Marketplace offers a wide array of gaming products, which include video games, cutting-edge consoles, VR experiences,  in-game items and currencies, gaming accessories, gaming merchandise etc.

2. How do I place an order on Gamr Marketplace?

  • Log in to the Gamr App.
  • Go to the shop section on the Gamr App.
  • Select the item(s) you need and add them to the cart.
  • Proceed to checkout and provide your shipping details.
  • Make a payment to complete your order.

3. What payment methods are accepted on Gamr Marketplace?
Answer: Gamr Marketplace accepts payments through Flutterwave and Gamr Wallet.

4. Is shipping available outside of specific locations?

Answer: Shipping is currently only available within Lagos State.


5. How long does shipping and delivery take?
Answer: Deliveries are typically completed within 24 hours after payment is made.

6. What is the return and refund policy for Gamr Marketplace?

Answer: At this time, we do not have a return and refund policy in place.

7. Can I track the status of my order?
Answer: Once an order is placed, the user gets an email. Once it is shipped out, they also get an email. And eventually, once it is delivered, they get another email.

8. What security measures are in place to protect my personal information and payments?
Answer: We don’t hold the card details or personal information. All information comes in encrypted form from the user’s card provider.

9. Are there any benefits to creating a Gamr Wallet?

Answer: We prioritize the security of your personal information and payments. We do not store card details or personal information. All information is encrypted when provided by the user’s card provider.

10. How can I contact Gamr Marketplace’s customer support?
Answer: For any inquiries or support, you can contact our customer support through the following methods: Message or call SodiQ at +234816 396 8464 or Send an email to admin@gamr.africa.

10. Are there any loyalty programs or rewards for frequent shoppers?
Answer: Yes, we offer several benefits to our loyal customers, including:

  • Free tournament hosting on the Gamr platform.
  • Discounts on marketplace purchases with a referral code.
  • Gamr Merchandise and customized materials.

11. What makes Gamr Marketplace different from other gaming marketplaces?

Answer: Gamr Marketplace stands out due to its commitment to providing a wide range of gaming products, convenient access to gaming competitions, secure payment processing, and a unique loyalty program that rewards our valued customers.